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How It Works

Every year, hopeful people send letters to Santa with their wishes for the holiday season. Discover how you can be part of the magic by making these wishes come true.

Program Overview

1
Write Letters

Every season, thousands of people write letters to Santa. We remove any personal details and post them on our site.

2
Adopt Letters

Generous people adopt these letters and find just the right gift to help fulfill holiday wishes.

3
Ship Gifts

Letter adopters shop and ship gifts through Santa’s Gift Shoppe or on their own with USPS.

Key Program Dates

Program dates for 2025 are to be determined. Sign up to receive updates as the holiday season approaches.

Stay Updated

Find Gifts With Ease in Our Online Catalog

Shopping through our convenient catalog takes shipping off your to-do list.

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Top FAQs

Can I adopt an entire family?

Yes. Letters from the same household are posted collectively as a family. You can adopt entire families. Because we don’t want anyone to think Santa forgot about them, we encourage families to be adopted together and for each family member to receive something, if you are able.

Are there letters in Spanish? Any other languages?

Yes. While most of the letters received are in English, the letters written in Spanish are posted and are searchable using the language filter. Occasionally, letters written in other languages come in — we will be working on adding additional language filters in the future.

Where can I find the letter I adopted?

Your adopted letters can be found under Your Letters in your account profile and in the email account you used to register. If you’ve checked all places and cannot find it, please send an email, with the Letter ID Number, to operationsanta@usps.gov.

Do I have to fulfill expensive gift requests?

No, you don’t have to fulfill expensive requests. Hopeful as ever, kids do tend to wish big. But just hearing back from Santa is a win!