Top Packing and Shipping FAQs
When do I ship my gift?
Remember to ship before the deadline. We recommend shipping gifts as soon as they’re ready. Be sure to check the hours of the participating Post Office™ location closest to you.
Do I have to pay for postage? How much will it cost?
Participation in the USPS Operation Santa® program requires adopters pay for shipping. Read our Shipping Guidelines for more information on postage costs.
Can I include a personal note for the recipient?
We recommend you use the Note from Santa found in your instructions packet. It explains the program to parents and where your gift came from. You can write a note of your own as well, just please remember to sign it from Santa to keep it anonymous — and to keep the magic alive!
How many packages can I send per adoption?
You can send up to six packages through USPS Ground Advantage® service and up to six packages through Priority Mail® service for each individual adoption and each family adoption. Please note that you’ll have to pay for postage for every package.
Is there a size or weight limit for shipping?
Packages must be under 70 pounds and have a maximum combined length and girth of 108 inches (girth is the distance around the thickest part of the package). If you are worried about the weight or size of your package, consider shipping in multiple boxes. You can send up to six packages through USPS Ground Advantage® service and up to six packages through Priority Mail® service for each individual adoption and each family adoption. Read our Shipping Guidelines for more information.