Top Packing and Shipping FAQsSee All FAQs
Can I include a personal note for the recipient?
We recommend you use the Note from Santa found in your instructions packet. It explains the program to parents and where your gift came from. You can write a note of your own as well, just please remember to sign it from Santa to keep it anonymous — and to keep the magic alive!
Is there a size or weight limit for shipping?
Packages must be under 70 pounds and have a maximum combined length and girth of 108 inches (girth is the distance around the thickest part of the package). If you are worried about the weight or size of your package, consider shipping in multiple boxes. You can send up to six packages through USPS Ground Advantage® service and up to six packages through Priority Mail® service for each individual adoption and each family adoption. Read our Shipping Guidelines for more information.
Do I have to pay for postage? How much will it cost?
Participation in the USPS Operation Santa® program requires adopters pay for shipping. Read our Shipping Guidelines for more information on postage costs.
When is the last day to ship a package?
If you want the gift to arrive before Christmas, we recommend shipping it from a participating Post Office™ location by December 16.
How many packages can I send per adoption?
You can send up to six packages through USPS Ground Advantage® service and up to six packages through Priority Mail® service for each individual adoption and each family adoption. Please note that you’ll have to pay for postage for every package.